Called Evans Heating and Air then First American Home Warranty over 15 times within five weeks, being on hold over 45 mins each time, only to get told each other were ordering the parts, and a complete run around. Then to be told after 4 weeks it was a break down in communication between these two companies on who was actually ordering the parts and that the heat pump needs to be replaced.
…fast forward to week 6:
Evans Heating and Air (their contractor) provided a quote with my portion and First American Home Warranty provided their portion as well.
EVANS HEATING AND AIR:
I pay Total: $4,406.00
INSULATE DRAIN LINE IN CRAWL/BASEMENT $225
SECONDARY DRAIN LINE $200 DRAIN SAFTYSWITCH $125 LINE SET $425.00 CONDENSATE PUMP $250.00 PERMIT $200 THERMOSTAT $225 WHIP $175 CONDENSER PAD $246 CONDENSER LOW VOLT CONDUIT $100 DISCONNECT FOR CONDENSER $225, DRAIN PAN $225, CONDENSATE PUMP $450
Modifications: UCT MODS $460, ELECTRICAL AIRHANDLER MODS $275,
ELECTRICAL CONDENSER MODS $275
Additional charges: DISPOSAL $100, RECOVERY $100, TORCH FEE $125
FIRST AMERICAN HOME WARRANTY:
They pay Total: $442.50
Payment is based on the company’s negotiated rates, which may be less than the retail.
No Breakdown provided.